aster Casino & Sportsbook Service Notice

We do not offer our services in jurisdictions where online wagering is prohibited. Our aster platform operates on a jurisdiction-restricted basis, and users are responsible for verifying that access and use comply with the laws of their own jurisdiction. This notice sets out our legal framework, service availability, and your obligations when you use aster.

We at aster provide a sportsbook (Liga 1, Piala AFF, Champions League, Premier League, esports), live-dealer casino (blackjack, roulette, baccarat, Dragon Tiger), and slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways) available only where local law permits. We accept deposits via QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet). By accessing aster, you confirm that you understand and accept the conditions outlined in this notice.

This page is not a license certificate, warranty, or claim of legal authorization in any specific jurisdiction. It is a transparent statement of our operating principles and your responsibilities as an aster user.

Service availability and jurisdiction restrictions on aster

We at aster operate on a jurisdiction-restricted basis. Our services are available only in jurisdictions where online wagering is permitted by local law. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use of aster comply with the laws of their own jurisdiction.

We do not publish a definitive list of supported jurisdictions because laws change frequently and vary by region, province, or municipality. What we commit to is this: if you access aster from a jurisdiction where our service is unlawful, you are using aster in violation of local law, and we cannot assist you if legal issues arise from that use.

If you are unsure whether aster is available in your jurisdiction, contact our support team via in-app live chat or email. We can provide general guidance, though we cannot offer legal advice. Ultimately, you are responsible for verifying your own jurisdiction's regulations.

Account eligibility and user obligations on aster

When you register on aster, you confirm that:

• You are of legal age in your jurisdiction.
• You have the legal right to enter into this agreement and use aster.
• You are not accessing aster from a jurisdiction where online wagering is prohibited.
• You will comply with all applicable laws and regulations in your jurisdiction.
• You are not a politically exposed person, sanctioned individual, or person otherwise prohibited from conducting online transactions by law.

We at aster reserve the right to refuse service, suspend your account, or close it entirely if we believe you do not meet these eligibility criteria or if you violate our terms. We may request additional information to verify your eligibility at any time. If we close your account due to ineligibility, we will return your balance (subject to verification and any applicable holds or legal requirements).

You acknowledge that aster's availability in your jurisdiction is your responsibility to verify. We do not monitor your physical location constantly, and we rely on the accuracy of the information you provide during registration. If you misrepresent your jurisdiction or provide false information, we may terminate your account and forfeit your balance.

Prohibited uses of aster

You agree not to use aster for:

• Accessing from a jurisdiction where online wagering is prohibited by local law.
• Money laundering, fraud, or any activity that violates applicable law.
• Bypassing our security or account restrictions through automated tools, proxy services, or other methods.
• Colluding with other players, our staff, or third parties to manipulate outcomes or odds.
• Harassing or abusing our dealers, support staff, or other users.
• Any activity that violates our terms or applicable law.

Violation of these prohibitions may result in account suspension or termination, forfeiture of your balance, and reporting to relevant authorities where required by law.

We at aster operate transparently and enforce our terms consistently. Your compliance with jurisdiction-restricted access is not optional—it is your legal responsibility.

Data, compliance, and regulatory reporting

We at aster collect personal data (identity, payment information, account activity) to verify your eligibility, process payments, prevent fraud, and comply with anti-money-laundering regulations. We may disclose your data to law enforcement, tax authorities, or financial intelligence units if required by law or court order. We do not require your consent for these disclosures—they are mandatory under applicable law.

We maintain records of your account activity, including deposits, withdrawals, and bets, for at least five years to comply with regulatory requirements. These records may be audited by authorities in jurisdictions where we operate. If we receive a legal request for your data, we will comply without prior notice to you unless prohibited by law.

Our aster platform operates across multiple jurisdictions and may be subject to conflicting legal requirements. In such cases, we comply with the requirements of the jurisdiction where the user accesses aster. We do not store data exclusively in Indonesia; your data may be held on servers outside Indonesia and processed by service providers in other countries.

Limitation of liability and dispute resolution on aster

We at aster provide aster on an "as-is" basis. To the extent permitted by law, we disclaim liability for service interruptions, data loss, inaccurate odds, technical errors, and losses resulting from your use of aster. You use aster at your own risk.

Any dispute arising from your use of aster will be resolved through our internal dispute process first. Contact our support team via in-app chat, email, or our support portal to initiate a dispute. We will review your case and respond within standard timeframes. If you are not satisfied with our resolution, you may pursue further remedies according to your local jurisdiction's law.

We do not enter into mandatory arbitration or litigation unless required by applicable law. Any legal action arising from your use of aster must be brought in a court of competent jurisdiction in the location where we operate, not your personal location. By using aster, you agree to these terms and to resolve disputes according to this process.

Changes to this notice and contact information

We at aster may update this legal notice at any time to reflect changes in our practices or applicable law. Material changes will be communicated via email or in-app notification. Your continued use of aster after such changes constitutes acceptance of the updated notice.

If you have questions about our aster legal framework, jurisdiction restrictions, or believe we have violated this notice, contact our support team:

• In-app support: Open aster and tap the support icon to chat with our team in English.
• Email: Send a message to our support address (available in your aster account settings).
• Legal inquiries: Our legal team can be reached via our support portal for formal legal questions or requests.

We respond to legal inquiries within standard timeframes and provide assistance in English. We take jurisdiction compliance seriously and will cooperate with users, regulators, and law enforcement to maintain a compliant service.

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